Set up Android management for your organization.If you allowlist Android apps, users can’t switch to secondary accounts in managed Google Play.Ensure that super administrators accept the Google Play Terms of Service.To get started, turn on Android apps for users in your organization. If you require further assistance regarding this issue with a purchased game (a title that is not free to download), please contact us at for further assistance.For managed users on Chromebooks and other ChromeOS devices.Īs an administrator, you can decide which Android apps your users can install and use on their ChromeOS devices. Please note that we are not able to give an estimate of when this may be corrected for specific devices, as we are constantly working to include support for as many devices as possible for all of our games. Which version of the game do you have installed? Which version of Android is currently installed on your device?ĥ. What is the model number of your device?Ģ. If you still experience this error please let us know the following information so that we may pass this on to the development team:ġ. If you are experiencing this problem, please ensure that both your device's firmware as well as the game version are up to date. This can be most common if your device has had a firmware update, most commonly with UI changes that the manufacturer may include at their discretion. If that is the case, please see the following messages from the Firemonkey team who developed the app:Īn error with the 5002 code error indicates that unfortunately the resolution of your device is not currently supported. but when I fire up the game it generates some sort of server error and tells me to come here and ask for help. The inital download/install from the play store works fine. I'm trying to reinstall this game on my tablet after having played it on my android phone.
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